Atlanta Property Management Blog

Rental Property Maintenance – The Number One Way To Keep Your Tenants Happy In 2021

System - Tuesday, January 12, 2021

Are you searching for the best way to keep your tenants happy in 2021? If so, rental property maintenance is the best way to keep your tenants happy while also helping to boost the value of your rental property as well.

In this article, we will share with you several tips that you can use to make rental property maintenance easy and hassle-free.

Tip #1 – Give Your Tenants Multiple Ways To Connect With You

Since we live in the digital age, communication is easier than ever because there are a wide variety of ways for people to communicate with each other.

One of the best methods of communication is texting because it’s immediate and gives your tenant the ability to send you a picture of the problem so that you can know what needs to be resolved.

If you’re not interested in giving out your mobile phone number to your tenants, you can invest in a web-based texting service like Express Text, which gives you the ability to text with your tenants conveniently and easily.

When it comes to communication, the most important tip of all that we have for you is to follow up with your tenant's requests as quickly as possible.

Timely follow up will show your tenants that you value their business and are committed to keeping them as tenants for as long as possible.

Tip #2 – Create A Vendor Matrix

As a landlord, one of the most important things you can do to make maintenance easier is to invest in a vendor matrix. This means connecting with a list of trusted companies in the area that you can use for plumbing, electrical, general construction, or landscaping.

Having a list of trusted companies that you can call will make your life easier because you’re going to know who to call when a problem arises and you will have the ability to deal with problems immediately instead of having to find the right company that can deal with the maintenance problem that your property may have.

Tip #3 – Exterminate Regularly 

Every landlord should invest in a monthly extermination plan for their rental properties because pests are often a major point of contention for tenants.

Investing in a monthly extermination plan will keep pests away, keep your tenants happy and make your life easier as well because you won’t get a lot of calls from your tenants whenever they see bugs or rodents.

Contact JD Homes

For more property management tips, or to speak with us about the services that we can offer you, contact us today by calling (770) 506-2630 or click here to connect with us online.